Job Description
Join our dynamic team at Hospitality Plus Wichita as a Part-Time Front Desk Agent! We're seeking energetic individuals to deliver exceptional guest experiences during evening, overnight, and weekend shifts. This role is perfect for students, career-changers, or those seeking flexible hours in Wichita's thriving hospitality scene. Enjoy competitive pay, complimentary parking, and a supportive environment that values your growth.
Our downtown hotel combines modern amenities with local charm, and your role as the first point of contact will directly impact guest satisfaction. If you thrive in fast-paced settings and take pride in creating memorable stays, apply today to become part of Wichita's premier hospitality team!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate switchboard and manage voicemail systems
- Uphold brand standards through professional appearance and conduct
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with reservation software (e.g., Opera, Cloudbeds)
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Basic math and cash handling abilities
- Ability to stand for extended periods