Job Description
Join our award-winning team at Grand Harbor Hospitality as a Part-Time Front Desk Agent! We're seeking passionate hospitality professionals to create memorable guest experiences at our premium downtown Jacksonville location. As the first point of contact, you'll embody our commitment to excellence while enjoying flexible scheduling and competitive compensation. Perfect for students, career changers, or those seeking supplemental income in a vibrant hospitality environment.
Responsibilities
- Deliver exceptional guest service during check-in/out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and problem-solving skills
- Maintain accurate billing records and payment processing
- Coordinate with housekeeping and maintenance teams
- Utilize PMS systems (Opera preferred) for daily operations
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in reservation systems and MS Office
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Flexible availability including evenings/weekends
- Valid Florida driver's license preferred