Job Description
Join our award-winning hospitality team at Grand Hotel Indianapolis! We're seeking a dynamic Part-Time Front Desk Agent to deliver exceptional guest experiences. This role is perfect for individuals passionate about service excellence with flexible scheduling options. Enjoy competitive pay, complimentary meals, and opportunities for career growth in the heart of downtown Indianapolis.
Responsibilities
- Check-in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Market hotel amenities and local attractions
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality/customer service experience
- Proficiency with reservation systems (e.g., Opera)
- Strong communication and problem-solving skills
- Ability to work flexible evenings/weekends
- Basic computer literacy and multitasking ability
- Positive attitude and professional appearance
- Valid Indiana driver's license preferred