Job Description
Join the vibrant hospitality scene in Austin! Grand Oaks Resort is seeking enthusiastic Part-Time Front Desk Agents to deliver exceptional guest experiences in our luxury boutique hotel. Located in the heart of Texas' capital, you'll be the first point of contact for travelers seeking comfort and style. Enjoy competitive pay, flexible scheduling, and a dynamic work environment where your passion for service shines. Perfect for students or professionals seeking supplemental income with growth opportunities.
Responsibilities
- Check-in/out guests with precision and professionalism
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Execute upselling techniques for hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Excellent communication and interpersonal skills
- Proficient in property management systems (e.g., Opera)
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Flexible availability including weekends and holidays
- Basic math and cash handling skills