Job Description
Join our vibrant downtown Detroit hotel team as a Part-Time Hotel Associate! No experience necessary – we provide comprehensive training to launch your hospitality career. Enjoy flexible hours, competitive pay, and a supportive work environment. Perfect for students, career changers, or anyone seeking part-time work in Michigan's thriving tourism industry. Apply today and become part of Detroit's premier hospitality experience!
Responsibilities
- Deliver exceptional guest service at front desk, check-in/check-out, and concierge stations
- Manage reservations and handle guest inquiries via phone, email, and in-person
- Assist with housekeeping coordination and room status updates
- Process payments and maintain accurate financial records
- Collaborate with cross-departmental teams to ensure seamless guest experiences
- Uphold strict cleanliness and safety standards throughout guest areas
- Resolve guest concerns promptly and professionally
Qualifications
- No prior hotel experience required – full training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with reservation systems
- Ability to work flexible shifts including weekends and holidays
- Positive attitude and commitment to teamwork
- Reliable transportation and punctuality
- Must be authorized to work in the United States