Job Description
Join our vibrant team as a Part-Time Front Desk Agent at Coastal Hospitality Group! No experience required – we provide comprehensive training to launch your career in hospitality. This role is perfect for students, career changers, and those seeking flexible hours in a dynamic environment. Enjoy competitive pay, employee perks, and the opportunity to work in one of Long Beach's premier locations.
Responsibilities
- Warmly greet and assist guests with check-in/check-out procedures
- Manage reservations, room assignments, and billing inquiries
- Handle phone calls and digital communications professionally
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns with empathy and efficiency
- Uphold brand standards and maintain a pristine lobby area
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (currently enrolled students welcome)
- Exceptional customer service mindset
- Strong communication and organizational skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced setting
- Flexible availability including weekends and holidays
- Positive attitude and eagerness to learn