Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent in Wichita! We're seeking charismatic professionals to deliver exceptional guest experiences at our premier downtown property. Enjoy flexible scheduling, competitive pay, and a dynamic work environment with opportunities for growth. If you're passionate about service and thrive in fast-paced settings, apply today to become part of our family!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries and modify bookings using industry software
- Resolve guest concerns promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Promote hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 6+ months in customer service or hospitality role
- Proficiency with reservation systems (e.g., Opera, PMS)
- Strong communication and conflict resolution skills
- Flexible availability including nights/weekends
- Basic computer and cash handling abilities
- Positive attitude with guest-first mindset