Job Description
Join the vibrant heart of NYC hospitality at Metropolitan Grand Hotel! We're seeking enthusiastic Part-Time Front Desk Agents to deliver exceptional guest experiences in our iconic Midtown location. Perfect for students, career changers, or hospitality professionals seeking flexible schedules. Enjoy competitive pay, employee discounts, and the chance to work in one of the world's most dynamic cities.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
Qualifications
- Previous hotel front desk or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Proficiency with hotel management software
- Basic knowledge of NYC attractions and transportation
- High school diploma or equivalent required