Job Description
Join our dynamic hospitality team as a Part-Time Front Desk Agent in the heart of Houston! We're seeking charismatic professionals to deliver exceptional guest experiences during flexible shifts. Perfect for students or career changers seeking flexible hours in a luxury environment.
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficiency in reservation software
- Strong communication and problem-solving skills
- Flexible availability including nights/weekends
- Basic computer literacy
- Professional appearance and demeanor
- Ability to multitask in fast-paced settings