Job Description
Join our award-winning team at Seaside Hospitality Group as a Part-Time Front Desk Agent in vibrant Long Beach, CA! We're seeking charismatic professionals to deliver exceptional guest experiences during flexible shifts. Enjoy competitive pay, career growth opportunities, and a supportive work environment in California's premier coastal destination.
Why Work With Us?
- Flexible evening/weekend shifts accommodating students and professionals
- Comprehensive training and advancement pathways
- Employee discounts on local attractions and dining
- Dynamic team culture in a beachfront setting
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using Opera/PMS systems
- Resolve guest inquiries and complaints with professionalism
- Process payments and handle cash/credit transactions
- Coordinate housekeeping and maintenance requests
- Local area knowledge for guest recommendations
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Proficient with reservation software (Opera, Cloudbeds)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Positive attitude and teamwork mindset
- Must be available for 3+ shifts weekly