Job Description
Join our award-winning downtown Austin hotel as a Part-Time Front Desk Agent and become the first face of hospitality for our guests! We're seeking energetic individuals who thrive in fast-paced environments and possess a passion for exceptional customer service. No experience is required—full training provided. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a supportive team environment. Perfect for students or career changers looking to enter the hospitality industry!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and handle billing inquiries
- Provide local recommendations and concierge services
- Maintain cleanliness and organization of the front desk area
- Resolve guest concerns with professionalism and empathy
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to multitask in busy environments
- Punctuality and reliability
- Positive attitude and team player mentality
- No prior experience necessary (training provided)