Job Description
Are you a charismatic professional looking for a role that offers flexibility and growth? The Davidson Group is currently hiring part-time Front Desk Agents to join our expanding team in the Charlotte, NC metro area and neighboring Virginia locations. We pride ourselves on delivering world-class hospitality and are looking for individuals who share our passion for excellence.
In this role, you will be the face of our brand, setting the tone for every guest's experience. Whether you are a student, a parent looking for a flexible schedule, or an experienced hospitality pro seeking a new challenge, we want to meet you.
Why Join Us?
- Competitive hourly pay ($15.00 - $20.00).
- Flexible shift work including evenings and weekends.
- Opportunities for advancement within a stable, growing organization.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in and check-out procedures with efficiency and a smile.
- Answer and direct incoming phone calls and emails promptly and professionally.
- Manage the lobby area, ensuring it is clean, organized, and welcoming at all times.
- Handle package deliveries, mail distribution, and concierge requests for guests.
- Monitor building security access and maintain accurate visitor logs.
- Process payments and reconcile daily cash/credit transactions.
- Assist with administrative tasks, such as filing and data entry, as needed.
Qualifications
- Minimum of 1 year of experience in customer service, hospitality, or front desk reception is preferred.
- Strong interpersonal communication skills with a focus on courtesy and professionalism.
- Proficient in using computer systems, including Microsoft Office Suite and Property Management Software (PMS).
- Must maintain a professional appearance and a positive attitude.
- Ability to work various shifts, including nights, weekends, and holidays.
- Reliable transportation is required for travel between Charlotte and Virginia locations.