Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of Minneapolis. This immediate hire opportunity includes paid training and career growth pathways. If you're a people person with a passion for service, start your journey with us today!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and handle billing inquiries
- Provide local recommendations and assist with guest requests
- Maintain organized front desk operations and documentation
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Process payments and resolve billing discrepancies
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent
- Strong customer service orientation
- Basic computer proficiency
- Excellent communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and team collaboration mindset