Job Description
Welcome to The Grand Sterling Hotel, where luxury meets hospitality. We are seeking a dedicated Part-Time Front Desk Agent to join our dynamic team in Dallas. If you thrive in a fast-paced environment and have a passion for creating memorable guest experiences, we want to hear from you. Enjoy flexible shift work with competitive benefits.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling for work-life balance
- Employee discounts on dining and stays
- Opportunities for career growth within the hospitality industry
Responsibilities
- Check guests in and out efficiently using our property management system (PMS).
- Address guest inquiries, complaints, and requests with patience and professionalism.
- Maintain a clean, organized, and welcoming reception area at all times.
- Process payments accurately and handle cash and credit transactions.
- Assist with concierge duties and provide local recommendations to guests.
- Ensure security protocols are followed for all check-ins and key management.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality or customer service is preferred but not mandatory.
- Strong computer literacy, specifically with Microsoft Office and PMS software.
- Excellent verbal communication and interpersonal skills.
- Ability to work various shifts, including weekends and holidays.