Job Description
Join Denver's premier hospitality team as a Part-Time Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in our vibrant downtown location. This flexible shift-based role offers competitive pay, growth opportunities, and the chance to be the heart of our guests' stay. Perfect for students or professionals seeking work-life balance in the Mile-High City!
Responsibilities
- Efficiently manage guest check-in/check-out processes using PMS systems
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly with exceptional problem-solving skills
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial documentation
- Provide local recommendations and create memorable guest experiences
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera/Micros preferred)
- Strong communication and conflict resolution abilities
- Flexible availability for evening/weekend/holiday shifts
- High school diploma or equivalent required
- Valid Colorado driver's license (for valet duties)
- Bilingual (English/Spanish) candidates strongly preferred