Job Description
Welcome to Summit Hospitality Solutions, where we define excellence in guest experiences. We are currently seeking a dedicated and professional Part-Time Front Desk Agent to join our dynamic team in Denver, CO. If you thrive in a fast-paced environment and have a passion for hospitality, we want to meet you.
As a Front Desk Agent, you will be the face of our property, ensuring every guest feels welcomed and valued from the moment they arrive. We offer flexible shift work schedules to accommodate your lifestyle while providing a competitive compensation package.
Why Join Us?
- Competitive hourly pay ($18.50 - $22.00)
- Flexible shift work options
- Opportunities for professional growth
- Supportive and friendly work environment
Don't miss this chance to advance your career in a top-tier hospitality setting. Apply today!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently, processing payments and managing reservations accurately.
- Answer incoming phone calls and emails promptly, directing inquiries to the appropriate departments.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist guests with local recommendations, directions, and any special requests.
- Handle guest complaints or issues professionally, escalating to management when necessary.
- Perform light administrative duties, such as filing, data entry, and maintaining guest records.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in front desk operations, hospitality, or customer service preferred.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management software is a plus.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Must possess a professional appearance and a friendly, outgoing demeanor.