Job Description
Join our award-winning team at Sunrise Hospitality as a Part-Time Front Desk Agent in vibrant El Paso! We're seeking energetic professionals to deliver exceptional guest experiences during evening and overnight shifts. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of Texas's most dynamic cities.
Our ideal candidate thrives in fast-paced environments, possesses outstanding communication skills, and takes pride in creating memorable stays for international and domestic travelers. Full training provided – no hospitality experience required!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through consistent service delivery
- Sell hotel amenities and local attractions to enhance guest stays
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with willingness to learn new systems
- Strong customer service mindset with problem-solving abilities
- Ability to work independently and make sound decisions
- Flexible availability including nights, weekends, and holidays
- Spanish bilingual skills strongly preferred
- Valid Texas driver's license (for occasional errands)
- Previous customer service experience a plus