Job Description
Join our award-winning team as a Front Desk Agent where your smile makes the first impression! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our luxury downtown Austin hotel. Enjoy a vibrant work environment, comprehensive training, and flexible scheduling perfect for students or career changers.
Responsibilities
- Warmly greet and check in hotel guests with professionalism
- Manage reservations and room assignments efficiently
- Handle guest inquiries via phone, email, and in-person
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
Qualifications
- No experience required – full training provided
- Outstanding communication and interpersonal skills
- High school diploma or equivalent
- Proficient in basic computer applications
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset