Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent at Grand Horizon Hotels! No experience is required – we provide comprehensive training to launch your career in the dynamic world of guest services. As the first point of contact, you’ll create memorable experiences for our guests while working in a supportive, team-oriented environment. This role offers flexible scheduling perfect for students, career changers, or those seeking supplemental income. If you’re passionate about customer service and eager to grow, apply today!
Responsibilities
- Check guests in/out efficiently using our property management system
- Answer phones and manage reservations with professionalism
- Assist guests with inquiries, requests, and local recommendations
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Resolve guest concerns promptly and diplomatically
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliability and punctuality for flexible shifts
- Must be authorized to work in the United States