Job Description
Join the vibrant hospitality scene at Grand City Hotels in Philadelphia! We're seeking friendly, energetic individuals for our part-time Front Desk Agent positions. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy flexible hours, competitive pay, and the opportunity to work in one of America's most exciting cities. As a key member of our team, you'll create memorable experiences for guests while building valuable customer service skills.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel cleanliness and safety standards
- Assist with luggage and guest transportation needs
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency and willingness to learn systems
- Positive attitude and customer service mindset
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- No prior hotel experience necessary – training provided!