Job Description
Are you a charismatic individual with a passion for hospitality? Grand Horizon Resort & Spa is seeking a dedicated Part-Time Front Desk Agent to join our elite team in Orlando, Florida. We offer a dynamic work environment where no prior experience is necessary—just a great attitude and a willingness to learn.
As the first point of contact for our guests, you will play a pivotal role in creating unforgettable experiences. We provide comprehensive training to ensure you feel confident and supported from day one. If you are looking for a flexible role in the heart of Florida’s tourism district, we want to hear from you.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all guests and visitors, ensuring a positive first impression.
- Guest Services: Handle check-ins, check-outs, and room key assignments efficiently using our property management system.
- Communication: Answer multi-line phone systems professionally and respond to guest inquiries via email and in-person.
- Concierge Support: Assist guests with local recommendations, restaurant reservations, and travel arrangements.
- Reception Management: Maintain the front desk area in pristine condition, including organizing mail and handling messages.
Qualifications
- No Experience Required: We are looking for entry-level candidates eager to start their career in hospitality.
- Excellent Communication: Strong verbal and written communication skills in English.
- Computer Proficiency: Basic familiarity with computers and data entry is preferred.
- Interpersonal Skills: A friendly, outgoing personality with a service-oriented mindset.
- Availability: Flexible schedule availability, including weekends and holidays.