Job Description
Are you a people person looking to kickstart your career in the dynamic hospitality industry? Horizon Hospitality Group is currently seeking enthusiastic and organized Part-Time Front Desk Agents to join our team in San Antonio, TX and our expanding locations across Virginia.
We offer a welcoming environment where no prior experience is necessary. Our comprehensive training programs ensure you have all the tools you need to succeed. Whether you are looking for a flexible side job or a long-term career path, this is the perfect opportunity to shine.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests and visitors, ensuring a positive first impression.
- Reception Management: Answer multi-line phone systems professionally and direct calls to the appropriate departments.
- Check-In/Check-Out: Assist guests with registration processes, handling payments, and issuing room keys (for hotel properties).
- Administrative Support: Manage correspondence, mail, and faxes with accuracy and efficiency.
- Client Relations: Address guest inquiries, resolve complaints, and ensure high levels of customer satisfaction.
- Front of House: Maintain the cleanliness and organization of the reception area and lobby.
Qualifications
- No Experience Required: We value attitude and eagerness to learn over past history.
- Communication Skills: Excellent verbal and written communication skills in English.
- Computer Literacy: Basic proficiency with computers and MS Office Suite.
- Reliability: Ability to work flexible shifts, including weekends and holidays.
- Professionalism: A friendly, approachable, and professional demeanor.
- Education: High school diploma or GED equivalent.