Job Description
<p>We are seeking a friendly, professional Part-Time Front Desk Agent to join the team at <strong>The Grand Plaza Hotel</strong>. As a premier hospitality destination in Oklahoma City, we pride ourselves on delivering exceptional guest experiences. This is an excellent opportunity for individuals looking to build a career in the hospitality industry while enjoying a flexible schedule.</p><br><p><strong>Why Join Us?</strong></p><ul><li>Competitive hourly wage ($15.00 - $18.00)</li><li>Flexible part-time schedule (evenings & weekends)</li><li>Employee discounts on dining and lodging</li><li>Opportunities for growth within the hotel group</li></ul><p>Take the next step in your career with us today.</p>
Responsibilities
- <ul><li>Manage the front desk reception area with a welcoming and professional demeanor.</li><li>Process guest check-ins, check-outs, and room reservations efficiently using the Property Management System (PMS).</li><li>Answer incoming phone calls and respond to email inquiries in a timely and courteous manner.</li><li>Assist guests with local directions, recommendations, and any special requests to ensure a memorable stay.</li><li>Maintain the cleanliness and organization of the lobby, reception desk, and common areas.</li><li>Handle cash, credit card transactions, and process other forms of payment accurately.</li></ul>
Qualifications
- <ul><li>High school diploma or equivalent required.</li><li>Previous experience in customer service, hospitality, or reception is preferred but not mandatory.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work a flexible schedule including evenings, weekends, and holidays.</li><li>Basic computer literacy and proficiency with Microsoft Office suite.</li><li>A professional appearance and positive attitude.</li></ul>