Job Description
Launch your hospitality career at Harbor View Hotel & Resort! We're seeking enthusiastic Guest Services Agents to deliver exceptional guest experiences at our premier waterfront property. No experience needed – we provide comprehensive training and career growth opportunities. Join our award-winning team and become the first smile our guests see each day!
Enjoy competitive pay, flexible scheduling, employee discounts, and a supportive work environment. Perfect for students and career changers looking to enter the dynamic hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Answer phone inquiries and manage reservations
- Resolve guest concerns with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Promote hotel amenities and local attractions
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset
- Flexibility to work weekends, evenings, and holidays
- Attention to detail and organizational skills