Job Description
Welcome to Sunrise Hospitality Group, a premier provider of exceptional hospitality experiences. We are currently seeking a friendly and organized Part-Time Front Desk Agent to join our dynamic team in San Diego, CA. If you thrive in a fast-paced environment and love creating welcoming experiences for guests, we want to meet you!
In this role, you will be the first point of contact for our guests, ensuring they feel valued and comfortable from the moment they arrive. We pride ourselves on our premium service standards and are looking for someone who shares our passion for excellence.
Why You'll Love Working Here:
- Competitive hourly pay of $18.00 - $22.00.
- Flexible part-time scheduling to accommodate your lifestyle.
- Comprehensive training and opportunities for career growth.
- Employee discounts on hotel amenities and local dining.
- A supportive, team-oriented culture that celebrates success.
Ready to elevate your career in hospitality? Apply today and become part of the Sunrise Hospitality family!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a smooth check-in and check-out process.
- Manage incoming phone calls and emails, providing accurate information regarding hotel services, local attractions, and policies.
- Process guest payments and handle cash transactions with high accuracy and adherence to financial policies.
- Maintain a pristine lobby and front desk area, ensuring a welcoming atmosphere for all visitors.
- Handle guest inquiries and resolve any issues or complaints promptly and professionally to ensure guest satisfaction.
- Assist with administrative tasks, including data entry, filing, and inventory management.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and property upkeep.
Qualifications
- High school diploma or equivalent required; prior hospitality or customer service experience is a plus.
- Strong interpersonal and communication skills with a friendly, approachable demeanor.
- Proficiency in using computer systems, specifically hotel management software and Microsoft Office.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic math skills with a focus on accuracy in cash handling.
- Must be detail-oriented and able to multitask effectively in a busy environment.