Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift-based schedules. This role is perfect for students, night owls, and those seeking work-life balance in Ohio's vibrant capital. Enjoy competitive pay, free parking, and a supportive environment where your hospitality skills shine.
Responsibilities
- Manage check-in/check-out processes with efficiency and precision
- Handle guest inquiries and resolve service issues promptly
- Operate hotel management systems and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficient in basic computer systems
- Valid Ohio driver's license (if required for errands)