Job Description
Are you a people person looking for a dynamic role?
We are currently seeking a professional and detail-oriented Part-Time Front Desk Agent to join the Horizon Hospitality Group team. If you thrive in a fast-paced environment and excel at providing exceptional guest experiences, this is your chance to shine.
As the face of our organization, you will manage the front desk operations, ensuring a seamless and welcoming experience for all visitors. We specialize in flexible shift work to accommodate your lifestyle while offering a competitive compensation package and a supportive, high-energy work culture.
Responsibilities
- Guest Relations: Greet visitors, clients, and employees with a warm, professional demeanor and manage the reception area to ensure it is organized and welcoming.
- Communication Hub: Handle incoming calls with poise, transfer lines accurately, and take detailed messages.
- Administrative Support: Perform light clerical duties, including data entry, filing, and maintaining lobby equipment.
- Security & Access: Monitor security systems and manage visitor passes to maintain a secure and safe environment.
- Shift Coordination: Adhere to specific shift schedules, including nights, weekends, and holidays, as required by business needs.
- Problem Solving: Resolve visitor inquiries and issues promptly to ensure high satisfaction levels.
Qualifications
- Experience: Previous experience in a front desk, hospitality, or customer service role is preferred.
- Education: High school diploma or GED equivalent required.
- Skills: Strong verbal communication skills and the ability to interact professionally with people from all backgrounds.
- Availability: Must be available for flexible shift work, including evenings and weekends.
- Technology: Proficiency in Microsoft Office Suite and basic property management software.
- Professionalism: Must present a polished and professional appearance at all times.