Job Description
We are seeking a friendly and organized Part-Time Front Desk Agent to join our growing team in Louisville, KY. This role is perfect for individuals seeking flexible scheduling and a dynamic work environment. As a key member of our front-of-house team, you will be the first point of contact for our guests, ensuring a welcoming and professional experience.
Why Join Us?
- Flexible Shift Work: We offer a variety of shifts to accommodate your schedule.
- Competitive Pay: Earn a great hourly wage with potential for performance bonuses.
- Professional Growth: Opportunities for advancement within the hospitality industry.
- Supportive Environment: Work with a team dedicated to guest satisfaction.
Don't just work—thrive in a role where your service makes a difference. Apply today for this exciting opportunity in Louisville!
Responsibilities
- Check-in and check-out guests efficiently using the property management system.
- Answer incoming calls and respond to emails in a timely and professional manner.
- Manage the front desk operations during assigned shifts, including handling inquiries.
- Maintain the cleanliness and organization of the reception area and lobby.
- Process payments and handle cash transactions accurately.
- Assist with mail delivery and package handling for guests.
- Resolve guest complaints or issues with patience and problem-solving skills.
Qualifications
- High school diploma or equivalent required; hospitality experience is a plus.
- Strong verbal communication and interpersonal skills.
- Ability to work various shifts, including weekends, nights, and holidays.
- Proficiency with computers and basic office software.
- A professional appearance and demeanor at all times.
- Ability to stand for extended periods and lift light objects.