Job Description
Welcome to a premier hospitality environment in the heart of New York City. We are currently seeking a dynamic and professional Part-Time Front Desk Agent to join our dedicated team. This is an excellent opportunity for individuals looking for flexible shift work while maintaining a professional career trajectory. You will be the first point of contact for our valued guests, ensuring their experience is seamless and memorable.
Why Join Us?
• Competitive hourly rate
• Flexible scheduling to fit your lifestyle
• Growth opportunities within the company
• Located in a vibrant area of New York
Why Join Us?
• Competitive hourly rate
• Flexible scheduling to fit your lifestyle
• Growth opportunities within the company
• Located in a vibrant area of New York
Responsibilities
- Greet and welcome guests warmly upon arrival and departure.
- Manage front desk operations, including answering multi-line phones and transferring calls efficiently.
- Process guest check-ins and check-outs accurately using property management software.
- Handle guest inquiries, requests, and complaints with a solution-oriented approach.
- Assist in maintaining the cleanliness and organization of the lobby and common areas.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk or hospitality role is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and property management systems.
- Ability to work various shifts, including evenings, weekends, and holidays.
- Strong interpersonal and problem-solving skills.