Job Description
Are you passionate about hospitality and looking for a flexible schedule? The Jefferson Hotel in Richmond, Virginia is seeking a dedicated Part-Time Front Desk Agent to join our elite team. We pride ourselves on delivering world-class service and creating memorable experiences for every guest.
Why Join Us?
- Work in a historic and prestigious setting.
- Flexible shifts to accommodate your lifestyle.
- Competitive pay and benefits package.
Responsibilities
- Greet and welcome guests warmly, ensuring a smooth check-in and check-out process.
- Manage daily reservations and room assignments accurately.
- Answer and redirect phone calls, emails, and visitor inquiries.
- Assist with concierge services and local recommendations.
- Handle cash and credit transactions with precision.
- Maintain a clean and organized front desk area.
- Resolve guest complaints and issues professionally.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality or customer service preferred.
- Proficiency in Microsoft Office Suite and property management software.
- Excellent verbal and written communication skills.
- Ability to stand for extended periods and lift moderate weight.
- Strong problem-solving abilities and a positive attitude.
- Availability to work weekends and holidays.