Job Description
Are you looking for a flexible and rewarding career in the hospitality industry? The Grand Austin Hotel is currently seeking enthusiastic and dedicated individuals to join our front desk team. We pride ourselves on exceptional guest service and are looking for team members who are eager to learn and grow.
Why Join Us?
- No Experience Necessary: We provide comprehensive on-the-job training for all new hires.
- Flexible Scheduling: Enjoy part-time hours that fit your lifestyle.
- Competitive Pay: Earn between $15.00 and $20.00 per hour based on skills.
- Employee Benefits: Discounts on dining and hotel stays.
Join us in creating memorable experiences for our guests in the heart of Austin, TX.
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures efficiently.
- Answer incoming phone calls and manage guest inquiries with a professional tone.
- Maintain the cleanliness and organization of the front desk and lobby areas.
- Process payments and handle cash transactions accurately.
- Assist guests with luggage, directions, and local recommendations.
- Resolve guest complaints or issues promptly and professionally.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED is preferred but not strictly required.
- Excellent verbal communication and interpersonal skills.
- A friendly, approachable, and customer-oriented attitude.
- Ability to work weekends, holidays, and varying shifts as needed.
- Basic computer literacy (typing and navigating web browsers).
- Reliable transportation to and from the hotel.