Job Description
Join our award-winning hospitality team at the Denver Grand Hotel! We're seeking passionate part-time Guest Services Agents to deliver exceptional experiences to our downtown Denver guests. Enjoy flexible scheduling while working in a vibrant environment near major attractions. Perfect for students or professionals seeking work-life balance.
Our hotel offers competitive compensation, complimentary employee meals, and opportunities for advancement within our luxury portfolio. Apply today to become part of Denver's premier hospitality destination!
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Address guest inquiries with prompt solutions
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain immaculate front desk appearance
Qualifications
- High school diploma or equivalent
- 6+ months hotel front desk experience
- Proficiency with Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work weekends and holidays
- Basic knowledge of Denver tourism landscape
- Valid Colorado driver's license preferred
- Must pass background check