Job Description
Join our award-winning team at Harborview Luxury Resort, San Diego's premier waterfront destination. We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our vibrant coastal setting. This part-time role offers flexible scheduling while immersing you in luxury hospitality operations. Enjoy stunning ocean views, competitive benefits, and career growth opportunities within our internationally recognized brand.
Responsibilities
- Manage guest check-in/check-out processes with precision and warmth
- Handle reservations, room assignments, and special requests
- Process payments and maintain accurate billing records
- Resolve guest inquiries and issues promptly
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (Opera/PMS)
- Assist with valet services and luggage handling
- Uphold brand standards for cleanliness and safety
Qualifications
- 6+ months hotel front desk or customer service experience
- Proficiency with property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license preferred
- Basic knowledge of San Diego attractions and services
- Professional appearance and demeanor
- High school diploma or equivalent required