Job Description
Join our award-winning luxury resort in the heart of Miami Beach! We're seeking passionate individuals to deliver exceptional guest experiences in a vibrant coastal setting. As a key member of our hospitality team, you'll create memorable stays for international travelers while enjoying flexible scheduling and competitive perks. Perfect for students, career-changers, or hospitality professionals seeking part-time opportunities.
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market resort amenities and local attractions
- Maintain cleanliness and organization of front desk area
- Assist with event setup and concierge duties as needed
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Proficiency in PMS software (Opera/Simphony preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible evenings/weekends
- Multilingual abilities (Spanish/Portuguese a plus)
- Valid Florida driver's license
- Positive attitude under pressure