Job Description
Join the vibrant team at Grand Oaks Hotel, Atlanta's premier luxury destination! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our dynamic downtown location. As a Part-Time Hospitality Associate, you'll be the face of our brand, creating memorable stays for international travelers and business guests alike. Enjoy flexible scheduling, competitive benefits, and a supportive work culture that values your growth.
Responsibilities
- Deliver personalized guest check-in/check-out experiences with efficiency and warmth
- Manage reservations, room assignments, and VIP guest requests
- Resolve guest inquiries and complaints with proactive solutions
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain accurate records in property management systems
- Process payments and handle cash transactions securely
- Support event coordination and concierge services
Qualifications
- Minimum 6 months hospitality or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with hotel management software (e.g., Opera)
- Flexible availability including weekends, evenings, and holidays
- High school diploma or equivalent required
- Valid driver's license for airport shuttle runs
- Ability to stand for extended periods and lift 25 lbs
- Basic knowledge of Atlanta attractions and transportation