Job Description
Join our award-winning waterfront hotel in vibrant San Diego! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our luxury coastal property. Enjoy flexible schedules, competitive benefits, and a dynamic team environment. Perfect for students, retirees, or those seeking work-life balance in Southern California's thriving tourism industry.
Responsibilities
- Deliver personalized guest service through front desk operations, check-in/check-out processes, and concierge assistance
- Manage room inventory and coordinate housekeeping requests for premium guest satisfaction
- Process payments, handle reservations, and maintain accurate guest records
- Resolve guest inquiries promptly and escalate complex issues to management
- Collaborate with dining, valet, and event teams to ensure seamless guest experiences
- Adhere to brand standards and safety protocols at all times
Qualifications
- Minimum 6 months hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy with reservation systems
- Valid California driver's license preferred
- Professional appearance and positive attitude
- Spanish language skills highly desirable