Job Description
Join our award-winning team at Grand Plaza Hotel, where Southern hospitality meets modern luxury! We're seeking energetic Part-Time Hotel Associates to deliver exceptional guest experiences during flexible shifts. Enjoy competitive pay, complimentary meals, and a vibrant work environment in the heart of San Antonio's Riverwalk district. Perfect for students, retirees, or career changers seeking flexible schedules in the thriving Texas hospitality industry.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage room reservations and address guest inquiries promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through meticulous attention to detail
- Assist with event setup and guest transportation needs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Proficient with hotel management software (Opera experience a plus)
- Ability to stand/walk for extended periods and lift 25 lbs
- Valid Texas driver's license for shuttle duties