Job Description
Join our award-winning team at Grand Hotel Fort Worth! We're seeking energetic individuals to deliver exceptional guest experiences in our vibrant downtown location. Perfect for students, career changers, or anyone seeking flexible hours. No hospitality experience required—just a passion for service and a smile!
Why Work With Us?
- Competitive hourly pay plus tips
- Flexible scheduling (evenings/weekends)
- Free hotel discounts worldwide
- On-the-job training
- Career advancement opportunities
Responsibilities
- Provide warm welcome and check-in/check-out services to guests
- Assist with luggage handling and room requestsManage reservations and phone inquiries
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Resolve guest concerns with professionalism
Qualifications
- High school diploma or equivalent
- Must be 18+ years old
- Customer service mindset required
- Basic computer literacy
- Ability to stand/walk for extended periods
- Flexible availability including weekends/holidays
- No experience necessary—full training provided
- Valid Texas ID or driver's license