Job Description
Join the vibrant hospitality team at Sunshine Hospitality Group, where we deliver exceptional guest experiences in the heart of Tampa! We're seeking energetic Part-Time Hotel Associates to join our dynamic front desk team. This role offers flexible shift work including evenings, weekends, and holidays, perfect for students or those seeking work-life balance. You'll be the first point of contact for our guests, ensuring seamless check-ins, personalized service, and memorable stays at our premium waterfront property.
Responsibilities
- Efficiently manage guest check-ins/checkouts and room assignments with precision
- Handle reservations, billing inquiries, and payment processing using hotel systems
- Provide local recommendations and assist guests with special requests
- Coordinate with housekeeping and maintenance teams to resolve guest issues
- Maintain accurate records of guest feedback and operational reports
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends/holidays
- Proficient with basic computer systems and reservation software
- Valid Florida driver's license (if providing airport transfers)
- Positive attitude and commitment to guest satisfaction