Job Description
Join our award-winning hotel team in the heart of Fort Worth! Grand Hospitality Group is seeking passionate individuals to deliver exceptional guest experiences through part-time roles in our vibrant hospitality environment. Perfect for students, career changers, and those seeking flexible schedules in the thriving Texas tourism sector. Enjoy competitive pay, complimentary meal benefits, and opportunities for advancement within our growing portfolio of luxury properties.
Responsibilities
- Deliver personalized guest services at front desk, concierge, or housekeeping stations
- Process reservations, check-ins/check-outs with attention to detail
- Maintain pristine guest rooms and common areas to brand standards
- Resolve guest inquiries promptly using solution-oriented communication
- Collaborate with cross-department teams for seamless operations
- Uphold safety and sanitation protocols in all service areas
Qualifications
- Previous hotel or customer service experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift 25 lbs
- Basic computer proficiency for reservation systems
- Texas Food Handler/ServSafe certification (or willingness to obtain)
- Positive attitude and commitment to guest satisfaction