Job Description
Join our dynamic team at Grand Hotel Louisville and kickstart your career in the hospitality industry! We're seeking enthusiastic individuals for part-time positions with no prior experience necessary. As a Part-Time Hotel Associate, you'll be the face of our luxury property, delivering exceptional guest experiences while building valuable skills for future growth.
We offer flexible scheduling, comprehensive training, and a supportive environment where your passion for service shines. If you're a people person ready to thrive in a fast-paced setting, this is your perfect entry point into hospitality.
Responsibilities
- Welcoming and assisting guests with check-in/check-out processes
- Managing reservations and handling guest inquiries via phone/in-person
- Providing information about hotel amenities and local attractions
- Ensuring lobby areas remain clean, organized, and guest-ready
- Coordinating with housekeeping and maintenance teams
- Assisting with luggage and transportation requests
- Resolving guest issues promptly and professionally
Qualifications
- No prior experience required – comprehensive training provided
- Exceptional communication and interpersonal skills
- Strong customer service orientation with a positive attitude
- Ability to multitask in a fast-paced environment
- Basic computer literacy for reservation systems
- Availability to work weekends, evenings, and holidays
- High school diploma or equivalent preferred