Job Description
Join our vibrant team at Grand Hospitality Group as a Part-Time Hotel Associate! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our Wichita location. This role offers flexible scheduling, on-the-job training, and a supportive environment perfect for students or career changers. Enjoy competitive pay, employee discounts, and the opportunity to grow within our renowned hospitality brand.
Responsibilities
- Provide exceptional customer service to hotel guests at check-in, check-out, and during their stay
- Assist with front desk operations including reservations and room assignments
- Handle guest inquiries and resolve issues promptly and professionally
- Perform light housekeeping duties to maintain guest room standards
- Operate hotel systems including POS and reservation software
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
Qualifications
- No prior experience required - comprehensive training provided
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Basic computer literacy and willingness to learn new systems
- Attention to detail and organizational abilities
- Positive attitude and commitment to guest satisfaction
- Ability to stand for extended periods and lift up to 25 lbs