Job Description
Join Grand Horizon Hotels in Chicago and launch your hospitality career! We're seeking enthusiastic part-time hotel associates to deliver exceptional guest experiences. No prior experience needed—comprehensive training provided. Enjoy flexible hours, competitive pay, and a vibrant team environment. Perfect for students, career changers, or anyone seeking flexible work in the heart of downtown Chicago.
Responsibilities
- Greet and assist hotel guests with check-in/check-out procedures
- Manage reservations and respond to guest inquiries
- Operate hotel management systems and process payments
- Coordinate with housekeeping and maintenance teams
- Handle guest complaints with professionalism and empathy
- Maintain cleanliness and organization of lobby areas
- Upsell hotel amenities and services to guests
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer literacy
- Ability to work weekends and holidays
- Positive attitude and customer service mindset
- Reliable transportation to work
- Ability to stand for extended periods