Job Description
Join our award-winning team at Grand Bay Hotel Group, where exceptional service meets coastal charm in the heart of Tampa Bay. We're seeking passionate individuals to deliver memorable guest experiences through flexible part-time shifts. Enjoy competitive hourly pay, complimentary meals, and a vibrant work culture in one of Florida's most dynamic cities. No prior hotel experience required – we provide comprehensive training for motivated team members ready to grow their hospitality careers.
Responsibilities
- Provide exceptional guest check-in/check-out service with warm professionalism
- Manage room status updates and coordinate housekeeping requests efficiently
- Handle guest inquiries and resolve service issues with empathy and solutions
- Process payments and maintain accurate financial transaction records
- Collaborate with cross-department teams to ensure seamless guest operations
- Uphold brand standards through meticulous attention to cleanliness and safety protocols
Qualifications
- High school diploma or equivalent; hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication skills and customer service orientation
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Proficiency with basic hotel management software (training provided)
- Valid Florida driver's license (for shuttle service roles)
- Ability to multitask in fast-paced environments with composure