Job Description
Join our dynamic team at Grand Plaza Hotel and become the heart of our guest experience! We're seeking passionate Part-Time Hotel Associates to work flexible shifts in a fast-paced hospitality environment. As a key member of our front desk team, you'll ensure seamless check-ins, personalized guest assistance, and memorable stays for visitors from around the world. This is your opportunity to build valuable hospitality skills while enjoying flexible scheduling and a supportive team culture.
At Grand Plaza, we invest in our people with competitive pay, complimentary meals, and advancement opportunities. Whether you're a student, night owl, or seeking work-life balance, our shift-based schedule offers the flexibility you need. Apply today to start your rewarding hospitality journey!
Responsibilities
- Manage efficient guest check-in/check-out processes with attention to detail
- Handle guest inquiries, requests, and resolve issues promptly
- Perform light housekeeping and room preparation duties
- Monitor security protocols and emergency procedures
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional service delivery
Qualifications
- Previous hotel or customer service experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Valid Texas driver's license (if driving required)
- Ability to stand/walk for extended periods
- High school diploma or equivalent
- Spanish fluency highly valued