Job Description
Join our award-winning team at Grand Hospitality Group and deliver exceptional guest experiences in the heart of Charlotte! We're seeking passionate individuals to fill flexible part-time shift roles in our vibrant hotel environment. Enjoy competitive pay, complimentary meals, and career growth opportunities within our expanding hospitality portfolio.
Responsibilities
- Provide exceptional front desk services including check-in/check-out, guest inquiries, and reservation management
- Deliver outstanding housekeeping services ensuring pristine guest rooms and common areas
- Assist with valet operations and guest transportation coordination
- Support restaurant and bar operations during peak dining hours
- Handle guest complaints with professionalism and escalate when necessary
- Maintain strict adherence to safety and sanitation protocols
- Collaborate with cross-functional teams to ensure seamless operations
Qualifications
- Previous hospitality or customer service experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency and reservation system knowledge
- Physical stamina to stand/walk for extended periods and lift up to 30 lbs
- Valid driver's license (for valet positions)
- High school diploma or equivalent required
- Ability to thrive in a fast-paced environment