Job Description
Join the vibrant hospitality team at Oakland Grand Hotel, where we value excellence and teamwork. We're seeking dedicated part-time professionals to deliver exceptional guest experiences through flexible shift work. Perfect for students, night owls, and those seeking work-life balance, our roles offer competitive pay and growth opportunities in the heart of Oakland's thriving tourism district.
Responsibilities
- Deliver exceptional customer service during guest check-ins/check-outs
- Manage front desk operations and reservation systems
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve issues promptly
- Perform nightly audits and report discrepancies
- Maintain cleanliness and order in public areas
- Adhere to safety protocols and emergency procedures
Qualifications
- Previous hotel or customer service experience preferred
- Flexible availability for evening/night shifts
- Strong communication and problem-solving skills
- Basic computer proficiency with hotel management systems
- Ability to stand for extended periods and lift 25 lbs
- Valid California work permit (if applicable)
- Professional appearance and positive attitude