Job Description
Join our award-winning luxury beachfront resort in Miami Beach! Oceanview Hospitality Group is seeking charismatic Part-Time Concierge professionals to deliver exceptional guest experiences at our iconic oceanfront property. This role offers flexible scheduling and the opportunity to work in one of Florida's most vibrant hospitality destinations.
What We Offer:
- Competitive hourly wage + performance incentives
- Comprehensive training programs
- Employee discounts on dining and accommodations
- Flexible scheduling including weekends/evenings
- Career advancement opportunities
Responsibilities
- Provide personalized guest assistance with reservations, tours, and local recommendations
- Manage VIP guest requests and special event coordination
- Act as primary point of contact for guest inquiries and concerns
- Collaborate with housekeeping and front desk teams for seamless service
- Maintain detailed knowledge of Miami attractions, dining, and transportation
- Process payments and maintain accurate transaction records
- Support daily resort operations as needed
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in reservation systems (Opera, Fidelio, etc.)
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license with clean record
- Multilingual abilities (Spanish/Portuguese preferred)
- Strong problem-solving and conflict resolution abilities
- Professional appearance and demeanor