Job Description
Join our dynamic hospitality team at Grand Plaza Hotel, Oklahoma City's premier destination for business and leisure travelers. We're seeking passionate individuals to deliver exceptional guest experiences through flexible shift-based positions. Enjoy competitive pay, complimentary meal benefits, and opportunities for career growth in a vibrant downtown setting. Perfect for students, retirees, or those seeking work-life balance!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams for guest requests
- Execute safety protocols and emergency procedures as needed
- Upsell hotel services and amenities to enhance guest satisfaction
- Maintain clean and organized front desk environment
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficient with basic computer systems and reservation software
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs