Job Description
Join our award-winning team at Grand Hotel Wichita! We're seeking enthusiastic individuals for our part-time Front Desk Agent position. No experience needed – we provide comprehensive training! Enjoy flexible hours, competitive pay, and a supportive work environment in the heart of Wichita's hospitality district.
As a key member of our guest experience team, you'll be the first point of contact for our visitors, ensuring exceptional service while learning valuable hospitality skills. Perfect for students, career-changers, or anyone seeking flexible work with growth opportunities.
Responsibilities
- Efficiently check in/out guests using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries, requests, and complaints professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
- Assist with luggage and guest transportation as needed
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Attention to detail and organizational skills
- Team player with collaborative spirit